Understanding and Addressing Our Human Tendency to Know So Little About So Much

This discussion will center on the attributes that all human beings have, that increase cognitive bias, which in turn impact our ability to make important decisions, to develop strategies, to create designs, or to effectively problem-solve and innovate. Charlie will focus on how understanding the reasons for these common cognitive behaviors, and being willing to modify them, can lead to more positive impacts on how (as leaders and practitioners) we leverage design thinking, enhance organizational learning, and improve human performance.

About the Presenter: Charlie Garland is Founder at TheInnovationHabit.com, a professional development service that helps individuals and organizations make innovative thinking a reliable, measurable habit. Charlie’s work combines models and methods created by BJ Fogg, PhD (professor at Stanford University), with cognitive-behavioral elements of major innovation processes, including Design Thinking, Creative Problem Solving, Agile, Lean, and many more. His research and practical applications have led him to develop a series of cognitive acceleration resources. One of these is a logic model that both triggers and guides innovative and critical thinking, called Cubie™. This is a tool that helps to increase an individual’s Cognitive Buoyancy® – the human propensity to access "higher-order" (System 2) thinking – which is necessary for deliberate innovation.