The Human Error Triangle: How to Spot Risk Before It Shows Up in Metrics
Wed, Feb 25
|Zoom
When incidents are labeled as “human error,” organizations often miss the deeper system conditions that made failure likely. In this interactive 90-minute session, Melissa Davis introduces the Human Error Triangle and guides participants through applying it to real workplace challenges, shifting con
Time & Location
Feb 25, 2026, 11:00 AM – 12:30 PM EST
Zoom
Guests
About The Event
About the Session:
When incidents are blamed on “human error,” organizations miss the deeper lessons hiding beneath the surface. The Human Error Triangle reframes failure by identifying three overlapping conditions that make mistakes inevitable: Rarely Touched Areas, New Personnel Involvement, and Time-Based Pressure. In this session, Melissa Davis shares a practical framework developed through her work leading root cause and preventive action programs in complex technical environments. Participants will learn how to detect risk patterns before metrics expose them, recognize how systemic factors shape human behavior, and replace blame with curiosity. The Human Error Triangle helps teams see where people are most vulnerable, and how small design, training, and communication shifts can prevent bigger failures. Attendees will walk away with tools to apply immediately in retrospectives, team meetings, and performance conversations to strengthen both people and systems.
Learning Objectives:
By the end of this session, participants will be able to: