Spreadsheets or Stories: What REALLY creates culture?

Creating a culture of highly reliable performance requires sharing stories of the desired behaviors that become legendary.  Everyone knows the “reactive heroes”. They fly into action to SAVE THE DAY after all has gone wrong. But who knows about the “proactive heroes”, the ones whose careful actions AVOID disaster?  Learn about the science behind the power of storytelling and create a culture filled with the legends of your organization’s proactive superheroes.

About the Presenter: Michelle Ledet Henley is President of TMG Frontline Solutions where she has spent more than 25 years helping hundreds of organizations navigate the difficult waters of organizational change using a game-based simulation. Her enthusiastic facilitation style along with the innovative workshop design bring the workforce (even the most skeptical among them) energetically on board with their site's reliability improvement efforts.