Mastering Effective Communication Skills: Listen, Ask, Clarify, Understand, Connect
Wed, Nov 19
|Webinar
Unlock your ability to communicate clearly and confidently in any situation during Mastering Effective Communication Skills. This engaging session uses Clean Language techniques and proven strategies to strengthen understanding, connection, and trust—led by communication expert Bill Cafiero.
Time & Location
Nov 19, 2025, 11:00 AM – 12:00 PM EST
Webinar
Guests
About The Event
Unlock your ability to communicate clearly and confidently in any situation, professional or personal. This engaging workshop combines practical techniques from Clean Language with proven communication strategies to enhance understanding, connection, and trust. You’ll experience interactive exercises and thought-provoking questions that make learning memorable and enjoyable. With a delivery style that is insightful, dynamic, and sprinkled with light humor, you will stay energized and attentive throughout.
About the Speaker:
Bill Cafiero - Chief Learning Officer, HumanRPM
Bill Cafiero, Chief Learning Officer at HumanRPM, is an Industrial-Organizational Psychologist with 30+ years in biotech manufacturing and decades in human performance improvement (HPI). A former Merck leader, he has led safety investigations, delivered global HPI training, and reduced errors. He is a regular guest lecturer at the prestigious Cooper Union engineering school. He also brings a creative edge through completing four levels of improv training at the Philadelphia Improv Theater.